1) How does the sizing of our boots and shoes compare to the standard US shoe?

Possibly the most-asked question we get! The comparisons differ on the style of footwear we offer, so we have them broken down by shoe and boot style:

- Shoes: All of our leather shoes run true to size and fit an average width. The only exception to this is the Scot Shoe, which runs a 1/2 size large. We do not offer half-size shoes. For example, if you wear a 9.5, we recommend a size 10, or a size 9 on the Scot Shoe. None of our shoes can be made in a wider width.

- Ladies Boots (specifically, the Queen Isabella): These are sized in US ladies with an average width. For ladies who need a wider foot, we recommend ordering the men's boot (King Richard) and refer to the sizing chart attached for proper size conversion (on average, you'll go down two sizes from ladies to men's). This practice is recommended for all the other men's boots we offer for ladies wanting a style other than the Queen Isabella. Click here for conversion chart.

- Men's Boots: All men's boots run a 1/2 size large compared to US average sizes. The only exception to this is the Viking Boot, which runs true to size. Our standard, in-stock sizes fit widths from medium up to 2E. We do not offer half-size boots. For example, if you wear a 9.5, we recommend a size 9. If you are needing a wider width, upon special request we can customize our boots to fit up to a 4E width at no additional charge.

 

2) What can be customized to fit?

Besides the width, the shaft size of the boot can be adjusted upon special request. If you are unsure of how well our standard boots will fit, please take the circumference measurement of your calf at the widest point (calf and thigh if considering the Blackbeard Boot), and e-mail or call us with your questions. We want to make sure we go over all the customization details with you before an order is placed to ensure the perfect fit!

 

3) What concho options are available? Can I pick my own?

Yes! We have many concho options available for you to choose from to make your boots your own! We have silver, brass, and copper hardware with a wide range of designs so you can stand out with your own unique style! Please refer to the concho picture shown in the selected boot listing for all of the available options. Click here for full list of conchos. Please note: Not all boots or shoes will have customizable conchos.

 

4) What about colors? What are your options? What boots can I change the colors on?

We have many color combinations to choose from, besides the standard black or brown! The boots we carry that allow multi-color options are the Henry Boot, King Richard Boot (all styles), and the Queen Isabella Ladies Boot. Our standard colors are black, brown, black w/blue accent, black w/brown accent, black w/cranberry accent, black w/green accent, black w/grey accent, black w/purple accent, and black w/red accent. If you're looking for or wondering about other color possibilities, please reach out to us via e-mail or telephone, we'll be happy to answer your questions! 

 

5) How long does it take to get my order to me?

We try to have most of our standard sizes and color combinations in stock and ready to ship within three business days after order placement. If we do not have your order in stock, or it is a custom order, we advise it can be anywhere from 6-8 weeks to receive your order.

 

Still have more questions? Reach out to us via e-mail at custserv@renboots.com , or call us at 405-787-2123 / 1-866-552-6687 during our business hours M-F 8am-5pm US Central Time, and we'll be happy to help! Thank you for trusting Renboots with your boot and shoe needs!